Privacy Policy

Your Privacy is Important to us

Our Privacy Policy

At Zendō, we value your privacy and we take all necessary measures to protect your Personal Information. This privacy notice discloses the privacy practices for https://www.zendō.com. This privacy notice applies solely to information collected by this website and at our offices located at 5th Floor, Iconebene, Rue de L'institut, Ebene, Mauritius.

It will notify you of the following:

What personally identifiable information is collected from you through the website and our offices
How it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Collection of non-personal information

Registration is not required for you to use our website. If you are a visitor, we do not collect any personal information about you, except to the limited extent through the use of Google Analytics tool which provides us website statistics. This tool collects only information such as IP address and Web Browser information and these information do not allow us to personally identify you. You can therefore be assured that we cannot and do not collect any personal information through the use of any analytics tool.

Collection of Personal Information

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, phone or via our online contact forms. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy. You may choose to provide us your Personal Information through our Contact Form. In this case, we will contact you to respond to your queries or to develop a business relationship with you.

The information that we collect through our contact form is:

Name and/or Surname
Email address
Any personal information that you provide freely in the form of text in the message section of our contact form

The information that we collect directly from you during our collaboration are:

Name and/or Surname
KYC information for directors
Email address
Contact details
Company/Business information

The information that we collect directly from you as a tenant of Zendō:

Name and/or Surname
Biometric data such as fingerprint and photo for access control
CCTV images as part of our security monitoring process

Safety and Security

For your safety and security, the premises of Zendō can only be accessed via a biometric access control system and is monitored 24/7 by a CCTV system. These measures have been implemented to make sure that we operate is a safe and secure environment. We are compliant with Data Protection Act 2017 and GDPR requirements and protect your biometric and personal data as per the requirements of the law. The use and processing of your personal data is a contractual obligation for us to be able to have a business relationship with you and for you to make use of our premises. In case you do not agree to the processing your personal data, we would not be able to provide you our services.

Your access to and control over information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Data Storage and Security

We take all precautions to protect your information. When you submit sensitive information directly to us or via our website, your information is protected both online and offline. All information on our website is transmitted in a secure way using the https protocol. We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Please note that we do not host any data and we make use of a third party provider for our website hosting. As such we do not have control on the exact location where our website including your Personal Information is hosted. This is managed and detailed under the Privacy Policy of our hosting provider which is wix.com. Your can refer to their Privacy Policy and details of hosting locations here: https://www.wix.com/about/privacy.

Contact Us
If you feel that we are not abiding by this privacy policy, you should contact us immediately at contact@zendō.com.